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DTSTART:20240607T010000Z
DTEND:20240607T033000Z
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SUMMARY:Pierce County Chapter Meeting - Rev Up Your Shop: Maximizing Success with the D.O.P.E. Personality Assessment
DESCRIPTION:"Rev Up Your Shop: Maximizing Success\n\nwith the D.O.P.E. Personality Assessment"\n\n\n@font-face\n {font-family:"Cambria Math"\;\n panose-1:2 4 5 3 5 4 6 3 2 4\;\n mso-font-charset:0\;\n mso-generic-font-family:roman\;\n mso-font-pitch:variable\;\n mso-font-signature:-536870145 1107305727 0 0 415 0\;}@font-face\n {font-family:Calibri\;\n panose-1:2 15 5 2 2 2 4 3 2 4\;\n mso-font-charset:0\;\n mso-generic-font-family:swiss\;\n mso-font-pitch:variable\;\n mso-font-signature:-536859905 -1073732485 9 0 511 0\;}p.MsoNormal\, li.MsoNormal\, div.MsoNormal\n {mso-style-unhide:no\;\n mso-style-qformat:yes\;\n mso-style-parent:""\;\n margin:0in\;\n mso-pagination:widow-orphan\;\n font-size:11.0pt\;\n font-family:"Calibri"\,sans-serif\;\n mso-fareast-font-family:Calibri\;\n mso-fareast-theme-font:minor-latin\;}p\n {mso-style-noshow:yes\;\n mso-style-priority:99\;\n mso-margin-top-alt:auto\;\n margin-right:0in\;\n mso-margin-bottom-alt:auto\;\n margin-left:0in\;\n mso-pagination:widow-orphan\;\n font-size:11.0pt\;\n font-family:"Calibri"\,sans-serif\;\n mso-fareast-font-family:Calibri\;\n mso-fareast-theme-font:minor-latin\;}.MsoChpDefault\n {mso-style-type:export-only\;\n mso-default-props:yes\;\n font-size:10.0pt\;\n mso-ansi-font-size:10.0pt\;\n mso-bidi-font-size:10.0pt\;\n mso-font-kerning:0pt\;\n mso-ligatures:none\;}div.WordSection1\n {page:WordS\n\nPresented by Dori Eppstein\, with DEHR Consulting\n\n\n\nJune 6\, 2024\n\n6:00pm - Social and Dinner\n\n6:30pm - Presentation\n\nJoin us for an immersive workshop that will delve into the intricacies of D.O.P.E. assessment within the automotive repair industry.\n\n\n\nThis workshop will provide technicians\, service writers\, and managers with invaluable insights akin to a finely tuned engine. Participants will learn to tailor their communication strategies\, foster effective team collaboration\, and elevate customer service to new heights by understanding the nuances of Directness\, Openness\, Persuasiveness\, and Energy in individuals.\n\n\n\nTechnicians will refine their diagnostic and repair approaches to mirror the precision of a master mechanic\, while service writers will grease the wheels of communication between customers and the shop\, ensuring seamless interactions and clear expectations.\n\n\n\nSimultaneously\, managers will learn how to ignite team dynamics and amplify customer satisfaction by optimizing workflows and providing robust support to their staff.\n\n\n\nDiscover how leveraging these insights can streamline operations\, minimize breakdowns\, and spread many smiles throughout the automotive repair shop. Join us and unlock the keys to smoother operations and enhanced customer experiences.\n\n\n@font-face\n {font-family:"Cambria Math"\;\n panose-1:2 4 5 3 5 4 6 3 2 4\;\n mso-font-charset:0\;\n mso-generic-font-family:roman\;\n mso-font-pitch:variable\;\n mso-font-signature:-536870145 1107305727 0 0 415 0\;}@font-face\n {font-family:Calibri\;\n panose-1:2 15 5 2 2 2 4 3 2 4\;\n mso-font-charset:0\;\n mso-generic-font-family:swiss\;\n mso-font-pitch:variable\;\n mso-font-signature:-536859905 -1073732485 9 0 511 0\;}p.MsoNormal\, li.MsoNormal\, div.MsoNormal\n {mso-style-unhide:no\;\n mso-style-qformat:yes\;\n mso-style-parent:""\;\n margin:0in\;\n mso-pagination:widow-orphan\;\n font-size:11.0pt\;\n font-family:"Calibri"\,sans-serif\;\n mso-fareast-font-family:Calibri\;\n mso-fareast-theme-font:minor-latin\;}p\n {mso-style-noshow:yes\;\n mso-style-priority:99\;\n mso-margin-top-alt:auto\;\n margin-right:0in\;\n mso-margin-bottom-alt:auto\;\n margin-left:0in\;\n mso-pagination:widow-orphan\;\n font-size:11.0pt\;\n font-family:"Calibri"\,sans-serif\;\n mso-fareast-font-family:Calibri\;\n mso-fareast-theme-font:minor-latin\;}.MsoChpDefault\n {mso-style-type:export-only\;\n mso-default-props:yes\;\n font-size:10.0pt\;\n mso-ansi-font-size:10.0pt\;\n mso-bidi-font-size:10.0pt\;\n mso-font-kerning:0pt\;\n mso-ligatures:none\;}div.WordSection1\n {page:WordSection1\;}\n\n\n\n6:30pm Zoom/Presentation Starts\n\nJoin Zoom Meeting: \n\nhttps://nwaca.info/zoom-pierce
X-ALT-DESC;FMTTYPE=text/html:"\;Rev Up Your Shop: Maximizing Success
\nwith the D.O.P.E. Personality Assessment"\;
\n\n\n\nPresented by Dori Eppstein\, with DEHR Consulting
\n
\nJune 6\, 2024
\n6:00pm - Social and Dinner
\n6:30pm - Presentation
\n\nJoin us for an immersive workshop that will delve into the intricacies of D.O.P.E. assessment within the automotive repair industry.
\n
\nThis workshop will provide technicians\, service writers\, and managers with invaluable insights akin to a finely tuned engine. Participants will learn to tailor their communication strategies\, foster effective team collaboration\, and elevate customer service to new heights by understanding the nuances of Directness\, Openness\, Persuasiveness\, and Energy in individuals.
\n
\nTechnicians will refine their diagnostic and repair approaches to mirror the precision of a master mechanic\, while service writers will grease the wheels of communication between customers and the shop\, ensuring seamless interactions and clear expectations.
\n
\nSimultaneously\, managers will learn how to ignite team dynamics and amplify customer satisfaction by optimizing workflows and providing robust support to their staff.
\n
\nDiscover how leveraging these insights can streamline operations\, minimize breakdowns\, and spread many smiles throughout the automotive repair shop. Join us and unlock the keys to smoother operations and enhanced customer experiences.
\n\n\n\n
\n\n6:30pm Zoom/Presentation Starts\n\n
\n
\n
LOCATION:Urban Elk Restaurant and Bar (Sam Allen Room) 2013 S Cedar St Tacoma\, WA 98405 6:00pm - Social/Dinner 6:30pm - Presentation
UID:e.9183.5026
SEQUENCE:3
DTSTAMP:20260914T090554Z
URL:https://members.nwautocare.org/events/details/pierce-county-chapter-meeting-rev-up-your-shop-maximizing-success-with-the-d-o-p-e-personality-assessment-5026
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