Collision Quarterly - Bullet-Proof Negotiations

Collision Quarterly
June 11th, 2024
Webinar Starts at 6:30pm

Presented by: Mike Anderson, President, Collision Advice
Sponsored by: Collision Advice 



 
Put yourself in a strong negotiation position using a bullet-proof negotiation strategy!

This highly interactive course is NOT your textbook negotiation class - it focuses on the negotiation process between a third-party payer and a collision repair facility! Collision Advice’s approach focuses on using four negotiation questions to build a strong, fact-based negotiation position that makes it difficult for third-party payers to refuse.

The four negotiation questions are:
• Is it required?
• Is it included?
• Is there a pre-determined time?
• If not, what is it worth?

This program includes:
• How to build trust, respect, and credibility with vehicle owners and billpayers
• “Seek to understand, then to be understood!”
• How to deal with “No one else charges for that!”
• How to build and present negotiation tools to help get paid for not-included operations
• Understanding the role of emotions in negotiations
• How to explain “why now” and how to tell your story

As takeaways from this course, you’ll receive many pre-packaged negotiation tools that you can immediately use, as well as several other tools to help you successfully negotiate with third-party payers.

Zoom Link: https://us02web.zoom.us/j/88316259220