Lunch & Learn 4/13/23 @ 12pm PST

Join us 4/13/23 @ 12pm for Lunch & Learn
with Kim Hickey sponsored by:

How to Increase Your Shop’s Close Rate by Understanding Buying Personalities

Sales are based on emotion and the key to making the sale is understanding the emotions of your “buyers." Those emotions translate into “buying personalities." Whether we are “selling” a service to an external customer, or “selling” a process to your internal customers, it all boils down to the same thing. The ability to help your “buyer” understand what’s in it for them and how to convey the message in a language they understand. Understanding buying personalities will not only help you increase your average repair order, but it will help you get buy-in from your staff, and even help to improve your relationship skills.

In this presentation you will learn the 5 buying personalities and how to apply that knowledge in any situation. This will be an interactive presentation hat will allow you to start using the information immediately and ask situational questions. You will leave understanding how to identify each of the 5 buying personalities and how to convey any message in the language each personality understands.

Join Zoom Meeting 4/13/23 @ 12pm PST
https://us02web.zoom.us/j/89998068831

Meeting ID: 899 9806 8831
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