RENO : Part 1: Getting Out of the Weeds—Foundations for Working On the Business Rather Than IN The Business
Tuesday , September 9,2025
06:00pm Social and Lunch
6:30 Presentation/ Zoom Starts
Presented by: Greg Marchand, ShopPros

Purpose: Build the mindset, systems, and first moves that let you lead strategically instead of turning wrenches (or writing every RO).
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Define what “working on” vs. “working in” actually looks like in an auto repair environment.
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Spot the hidden tasks you must delegate to reclaim strategic time.
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Start empowering employees: decision-rights, simple SOPs, and accountability loops.
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Design incentive pay plans that align behavior with profit and culture.
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Launch a healthy shop culture intentionally (values, rituals, feedback norms).
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Outline the first 30–60 days of transition: communication plan, KPIs, meetings, and tools.
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Employee empowerment & management basics
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Incentive structures that don’t backfire
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“How to begin”: a step-by-step launch checklist
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Early challenges (control issues, role confusion, staff resistance) and how to mitigate them
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The valuation upside: why buyers pay more for owner-independent businesses
Date and Time
Tuesday Sep 9, 2025
6:00 PM - 8:00 PM PDT
6:00pm - Social and Dinner (Buy your own food/beverage)
6:30pm - Presentation/Zoom Starts
John (JT) Tenney is inviting you to a scheduled Zoom meeting.
Join Zoom Meeting
📢 Important Update – Zoom Link for Tonight’s Meeting
Meeting ID: 843 8710 5277
Location
Whitney Peak Hotel
255 N Virginia St, Reno,
Nevada, 89501
Huge Thank To Our Room Sponsored by: Tech Payments
Contact Information
info@nwautocare.org
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